Reset password/MFA for users

Reset password/MFA for users


  1. Sign in to Zoho One , then click Directory in the left navigation menu.
  2. To reset password or MFA for a single user, click Users, then click on the user. Next, click Reset Password or Reset MFA.
    reset-password-mfa
  3. To reset password or MFA for multiple users, click Reset Password or Reset MFA in , then select the users who need their password reset.
  4. If you are resetting the password, authenticate yourself, then enter a new password or click Generate Password.
  5. If you are resetting MFA, authenticate yourself and reset MFA.
  6. Click Reset.



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