Manage security policies for users

Apply a security policy for a single user

1. Sign in to Zoho One , then click Directory in the left menu.
   
2. Go to Users, then click on a user.
   
3. Click Security Policies, then either Add User to Policy or Exclude User from Policy.
   
   

Disable MFA for users

1. Sign in to Zoho One , then click Directory in the left menu.
2. Click Disable MFA under , then select the users who need MFA disabled.
   
3. Verify yourself with your password, then click Disable.
   

Reset MFA for users

1. Sign in to Zoho One , then click Directory in the left menu.
2. Click Reset MFA under , then select the users who need MFA reset.
   
3. Verify yourself with your password, then click Reset.  
   

Note: Once MFA has been reset, the user will have to set up their MFA authentication method again the next time they sign in.

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