How can an administrator unblock an account?
To unblock a blocked account (once the reason for the block has been rectified), log in to the Admin Console. Navigate to Users in the left pane. Click on the Filter button, choose Blocked Users from the drop-down. The accounts of blocked users will be listed. You can unblock an individual user by clicking the Blocked icon or select the users you want to unblock and click Unblock from the top. Learn more.
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How can users unblock their blocked Zoho Mail accounts?
After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page.
Why is my account blocked, and how do I unblock it?
Your account might be blocked due to two major reasons. You might have either exceeded your account storage or a suspicious spam activity might have been detected in your account. Refer this help page to learn about unblocking accounts.
Can an administrator export an organization user's email account data?
The administrators can take a backup of email accounts for the required users from the Control Panel section. Navigate to the Export Mail Account menu under Mail Administration and enter the email addresses of the relevant users. The emails can be ...
How do I change the Super Administrator?
You can change the Super Administrator for your organization from the Dashboard section. Click the Edit icon next to the Super Administrator name, and choose the Admin member whose role you want to change to Super Admin. Learn more.
Can an administrator restrict users from exporting their email data?
To restrict users from exporting their email data, log in to your Control panel, go to Email Policy, and while adding the policy, switch off Export Emails option in the Account section. Refer this help page for more details. Similarly, you can also ...