How can users unblock their blocked Zoho Mail accounts?

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• Can I view all the blocked accounts in a consolidated view?

  Whenever any email account violates the Zoho Mail's usage policy or organization policy, the account will get blocked. The organization administrator can view those accounts in the Troubleshoot section and unblock them. Refer here for more details.

• How can an administrator unblock an account?

  To unblock a blocked account (once the reason for the block has been rectified), log in to the Admin Console. Navigate to Users in the left pane. Click on the Filter button, choose Blocked Users from the drop-down. The accounts of blocked users will ...

• Can I access my other mail accounts in Zoho mail?

  You can access your other Mail accounts which support POP Access in Zoho mail. You need to enable POP access and get the Incoming and Outgoing Server details of the mail account you are trying to set up, from your Mail service provider. ...

• Why is my account blocked, and how do I unblock it?

  Your account might be blocked due to two major reasons. You might have either exceeded your account storage or a suspicious spam activity might have been detected in your account. Refer this help page to learn about unblocking accounts.

• How can I create new user accounts/ email accounts in Zoho Mail?

  The Administrators or Super Administrators can add users individually or import users in the CSV format to Zoho Mail. To add a user, navigate to the User Details section in the Control Panel and click Add User from the top menu. Similarly, to import ...