Why is my account blocked, and how do I unblock it?

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• How can users unblock their blocked Zoho Mail accounts?

  After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page.

• How can an administrator unblock an account?

  To unblock a blocked account (once the reason for the block has been rectified), log in to the Admin Console. Navigate to Users in the left pane. Click on the Filter button, choose Blocked Users from the drop-down. The accounts of blocked users will ...

• Can I view all the blocked accounts in a consolidated view?

  Whenever any email account violates the Zoho Mail's usage policy or organization policy, the account will get blocked. The organization administrator can view those accounts in the Troubleshoot section and unblock them. Refer here for more details.

• What is blocked list of an organization?

  The organization blocked list can be defined for those senders and domains that you suspect might be spam. Navigate to the Spam control section in the Control Panel and add the relevant email addresses and domains to the Blocked List tab.  You can ...

• Can I make my POP account as default account?

  You can choose your POP account as the default account. 1.       Click Settings >> Mail >> Mail Accounts 2.       Click the radio button across the account which you want to set as default account 3.       The account will be default account chosen, ...