Can an administrator export an organization user's email account data?
The administrators can take a backup of email accounts for the required users from the Control Panel section. Navigate to the Export Mail Account menu under Mail Administration and enter the email addresses of the relevant users. The emails can be downloaded in zip format from the scheduled exports area. Learn more.
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Can an administrator restrict users from exporting their email data?
To restrict users from exporting their email data, log in to your Control panel, go to Email Policy, and while adding the policy, switch off Export Emails option in the Account section. Refer this help page for more details. Similarly, you can also ...
How do I delete a user's account from the organization?
When a user has resigned from the organization, you can remove the user account from the organization. When you remove the user account from the organization, the user's data will be removed from all the associated apps. If you are sure to delete the ...
Can an administrator exclude folders while scheduling a backup for the organization's users?
The Admin cannot exclude folders while scheduling an email export for the users. They can either export the entire account or specify a date range. All emails that fall in that period alone will be exported. Learn more. When a user exports his own ...
Can an administrator restrict users from configuring their organization accounts in IMAP clients?
Yes. You can disable the permissions to configure your organization account on IMAP clients (iPhone, Outlook, Thunderbird etc.) from the Email Policy section in the Control Panel. While setting up the email policy, switch off the IMAP Access option ...
Can I change the chosen email address of a user?
You can change the email address of a user by creating the required email address as email alias. Once the alias is created, you can make this as the default email address for the user. Log into mailadmin.zoho.com as the Admin Click User details and ...