Change plan
Info: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription.
If you're under the All Employee Pricing plan:
- Sign in to Zoho One
.
- Click your account icon in the top-right corner to reveal the sidebar.
- Under Subscription, click Manage.
- Beside Subscription Details, click Change Plan.
- Under Flexible User Pricing, click CHANGE.
- Review the payment details, then click Make Payment.
If you're under the Flexible User Pricing plan, please contact our sales team to change your plan.
Related Articles
Cancel Zoho One subscription
Info: If your purchase was made offline, please contact your account manager or sales@zohocorp.com to cancel your subscription. Learn how to move to an online subscription. Subscription-related actions can only be performed by the organization owner. ...Upgrade from Zoho One trial
Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Upgrade. Note: If you have any paid subscriptions to individual services, ensure you add them to the Zoho One bundle before you ...Convert external user to organization user
A user in Zoho One is considered to be external if their Zoho account is associated with another organization. Converting an external user as your organization user will allow you to edit, update their account details. You can also manage their ...Add user
In the mobile application: Open the Zoho One app on your mobile device, then tap in the top-right corner. Tap at the bottom, then tap ADD USER. Under Basic Info: Enter the user's First name and Last name. In the Email ID field: If you haven't added ...Unable to deactivate user in Backstage
Description You may encounter this error when you are trying to deactivate a user. Reason This error occurs because the user you are trying to deactivate has been removed as the owner of Backstage, but the ownership is yet to be transferred to the ...