Can I mark my data as personal?
Yes, you can mark your data as personal. Once you do that, you can additionally choose which fields you want to mark as normal and which fields you want to mark as sensitive.
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How can I mark my data as personal?
To mark your data as personal: Go to Setup > Customization > Modules and Fields Hover your mouse pointer over the module that has the data subjects' personal information. Click Manage Personal Fields from the drop-down list. In the Manage Personal ...
What are the lawful bases the data controller can use to process customer data?
The data controller can choose from six data processing bases. These are: 1. Contract- This applies when you need to process the customer's personal data to fulfill your contractual obligations, or to take some action based on the customer's request ...
Where do I find the option to mark fields as personal health information?
In a module, there may be only a few fields that contain personal health details of a customer. For example, surgical history, symptoms, medication details, etc. Marking these fields as personal health details will help the system identify and ...
Marking Personal Fields
GDPR defines personal data as any information relating to an identified or identifiable natural person (i.e. the data subject). There is a wide range of personal data that includes email addresses, location, mobile numbers, identification numbers, ...
Once I've marked my data as personal, how will it affect data processing?
When you mark your data as personal, the data will be restricted from activities like exports, APIs and other connected services of Zoho CRM (Books, Finance, Campaigns etc).