Once I've marked my data as personal, how will it affect data processing?
When you mark your data as personal, the data will be restricted from activities like exports, APIs and other connected services of Zoho CRM (Books, Finance, Campaigns etc).
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Managing Lawful Bases for Data Processing
Switch on GDPR Compliance options Under compliance settings, you need to first switch on GDPR compliance settings if it applies to your business. Users with the Manage Compliance Settings profile permission can enable and view the features available ...
What are the lawful bases the data controller can use to process customer data?
The data controller can choose from six data processing bases. These are: 1. Contract- This applies when you need to process the customer's personal data to fulfill your contractual obligations, or to take some action based on the customer's request ...
Marking Personal Fields
GDPR defines personal data as any information relating to an identified or identifiable natural person (i.e. the data subject). There is a wide range of personal data that includes email addresses, location, mobile numbers, identification numbers, ...
Data Privacy
A record's details are available in two sections - Info and Timeline. When you switch on GDPR Compliance in your Zoho CRM account, you will be able to view another section, namely Data Privacy. This section has the following details: Data Source ...
I have turned compliance off. How will this affect the existing data process of my records?
When you go to the compliance settings and turn compliance off, the processing activities that you had previously done with the data subject's data will become ineffective, and the data will be processed without applying any data processing basis.