Can data subjects edit or delete their own data before giving consent to the data controllers?
Yes, data subjects can edit and update their personal data before they give consent, through the Right to Rectify (Article 16) and the Right to Erasure (Article 17).
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Zoho CRM's consent management settings helps you get consent from your prospects and customers. We provide a system where you can customize the consent form, include it in your email templates, set consent related preferences, and most importantly, ...
What are the lawful bases the data controller can use to process customer data?
The data controller can choose from six data processing bases. These are: 1. Contract- This applies when you need to process the customer's personal data to fulfill your contractual obligations, or to take some action based on the customer's request ...
Can data subjects request that their data be removed or deleted from Zoho CRM?
Data subjects can use the Right To Erasure (or Right to be Forgotten- Article 17), to request that their personal data be deleted or removed from Zoho CRM. As a data controller, you will have to delete the data if the customer ask for it, unless you ...
Data Subject Rights
The GDPR explicitly states certain rights for the data subjects in Articles 12 to 23. We need to understand and fullfil them when individuals seek to exercise those rights. Right of access: The subject's right to obtain from the controller, the ...
What happens to the data if a customer doesn't respond to a consent email within a certain time period?
If the customer doesn't respond to a consent email, the data controllers can decide how long they want to wait for a response. Once it exceeds that time period, the status will be Not Responded and the data will not be processed.