Network Reports
Why are some Cards and report sections not available for some social channel reports?
Network specific Cards are graphed by using the data allowed by the APIs of each social network. Some data is restricted by the APIs for third-party apps so we can't access them. However, we are working on bringing them in once API restrictions are ...
Why are there no Cards for my LinkedIn Profile?
The API restrictions from LinkedIn doesn't allow third-party softwares to collect and analyze certain data for LinkedIn personal profiles. Thus we cannot bring out reports for this channel.
Why are there no Cards for my Instagram Personal Profile?
The API restrictions from Instagram doesn't allow third-party softwares to collect and analyze certain data. However, network-specific reports are available for Instagam Business Profile, here's how you can make the switch
Do all my team members have access to the channel-specific Cards available in Zoho Social?
Every user in your team can view the channel specific Cards for the channels they have access to. However, only those who have 'Advanced Reports' permissions enabled can schedule Cards as periodical reports.
Do all of my team members have access to all of the sections of Network Reports?
Yes, everyone added to your Zoho Social can view all the reports under all social channels, including your 'Client' roles.
Can I set a section of a Network Report to a time range of my choice?
Yes, to set a time range for a section of Network Report, - Go to the report section - At the top right, there will be a button like "Last 15 Days" - If you click on it, it will open to a window that lets you set a time range of your choice.
Why are some sections of Network Report not available for all the social channels?
Due to API restrictions, third-party apps like Zoho Social can only collect certain data from different social channels. Hence, some sections of Network Reports may not be available for certain channels. For example, your LinkedIn Company Page ...
What can I learn from the Reach and Impression section in Network Reports?
The reach and impression section has Cards that show data on how your brand is gaining reach, and the amount of impression it creates on that social channel.
What sort of information does Posts and Engagement section in reports show?
The Posts and Engagement section shows the Cards with the overall statistics of your posts and how they are being engaged with, on that social channel.
What data does the Audience section in reports show?
The Audience section shows Cards with data about your audience such as the general demography, how they interact with your brand, etc., on that social channel.
What kind of data does the Summary section under Network Reports show?
The Summary section shows the Cards of important parameters required to understand how your Brand is doing in a social channel.
I can only see a Summary section under Network Reports. How do I view the rest?
Under the Standard plan, you can only view the Summary sections of Network Reports for your social channels. To access the rest of the sections of Network Reports, upgrade to a Pro or Agency Plan.
Can I edit any section of a Network Report?
You can change the time range for a Network Report by clicking on the button at top right that says "Last TimeRange".However, you cannot move around Card tiles or delete them. You also cannot change time ranges for individual Cards. To create a ...
What do the different sections of the Network Reports show?
On Zoho Social, Cards are categorized under different Network Reports for each social channel. The following are the different sections available and their descriptions: 1. Summary: Shows a concise summary of activities happening on the channel. At a ...
How do I view the engagements on my tweets over a period?
To view the engagement on your tweets over a period, follow these steps: - Go to the Reports tab, - Head to Twitter reports - Under the Posts and Engagement section, find the Card Tweet Engagement. This shows the total volume of engagements received ...