Domains
How can I transfer my domain from Zoho Sites to another hosting provider?
Navigate to https://mailadmin.zoho.com/cpanel/index.do. Click Domains in the Control Panel menu on the left. Click your domain. Click Send by Email below Domain information. To start the transfer, navigate to the third-party host portal and enter the ...
My domain is configured correctly. But Zoho Sites says it's not configured. What do I do?
Clear the cache in your browser and try publishing your site again. If this doesn't work, log in to your domain manager and do the following: Create a CNAME record with the host name prefix "www" and point it to zhs.zohosites.com. Use the Domain/Web ...
What should I know before registering a domain name?
Your domain name should be unique and relevant to your business. Your domain name should be simple and catchy, so your customers won't forget it. For more information, check out this blog.
What is a CNAME record?
CNAME records are used to alias a domain or sub-domain to another domain that you own. Users who enter the alias URL will be redirected to the target domain.
How do I point my domain to Zoho Sites?
Your domain provider may offer specific domain manager services to do this. However, if you'd prefer to configure your domain yourself, see our complete information on domain configuration or our instructions on domain mapping.
How do I manage a domain that I purchased through Zoho?
Use the Domain Manager to access all domain settings, including MX, "A", SPF, and CNAME records. To access the Domain Manager: Log in here as the Super Admin. Click Domains below the Control Panel menu on the left. Select your domain. Click ...
My recently purchased domain is not working?
It will take a few hours for your domain to start working. If your domain remains unresponsive for more than 24 hours, email us at support@zohosites.com.
I get this response when trying to register for a domain name: "Error: Payment failed due to mismatch of street address with door no. and zip code with your bank records"
For security reasons, we follow a tight verification process. If this message appears, make sure that the address that you have entered matches your bank records. If the message persists, we can fix it. Email us at support@zohosites.com.
How do I map a third party domain name to Zoho Sites?
There are only two steps involved in mapping a domain name to Zoho Sites. Forward the root domain name [example.com] to [www.example.com] (with the www). Create a CNAME Record with host name www and point it to zhs.zohosites.com. Kindly ...
Can I transfer my existing domain name to Zoho?
Zoho is a domain reseller, not a registrar, so it is not possible to transfer your domain name. However, you can map the domain that you have already purchased to Zoho Sites. Check out this link to learn more.
Why do I get this message: "Error: This domain name has already been taken. Choose another." when trying to add my domain name to my site?
Check to see if this domain name has been added to any of your other sites. If the problem still persists, email us at support@zohosites.com.
Can I purchase a domain name for 5 years?
Yes, you can register for a domain name for up to 5 years. When registering for a domain name, disable the Auto Renewal option. After doing this, you will have the option to renew the domain name for 1 to 5 years.
When I publish my site, I'm getting a message to configure my DNS. Why?
Check if your site appears when you search for it on your browser. If not, login to your domain manager and map your domain to Zoho Sites using this link for reference. If your site is live but you are still receiving this message, contact us at ...
How do I renew my domain name registered through Zoho?
The domains set for auto renewal will be renewed each year with the card details you have provided during registration.If you have opted for manual renewal, you will receive an email reminder 3 or 4 times over a span of 30 days prior to your date of ...
How do I access the DNS manager of a domain registered through Zoho?
Click here to learn how to access your DNS manager.
I have purchased a domain I no longer wish to use. Can I get a refund?
Sorry, we do not provide refunds for domain purchases.
My domain expired can I renew it now?
On expiration, your domain will undergo a grace period of 12 days. You will be able to redeem your domain during this time. If you haven't renewed your domain within period, you will have 30 days to do so at a fee of $80. If your domain remains ...
Can I purchase a domain after I am done building my site?
Yes, you can purchase a domain whenever you would like to.
What kind of domain extensions can I purchase?
You can choose from any of these six domain extensions: .com .org .net .biz .info .us
Can I use my root domain as a primary domain?
Sorry, but we do not recommend using the root domain as a primary domain.
I have my own domain that I registered with another vendor. Can I use it with Zoho Sites?
Yes! Domains which are purchased through other vendors can be used with Zoho Sites. All you need to do is subscribe to one of our paid plans, if you are using a free site. Then verify ownership of your domain. To do this: Log into the domain ...
Is it possible to buy domains from Zoho?
Yes, it is! Given, you upgrade to one of our paid plans first. Then you can purchase your preferred domain name through Zoho for just $10 per year. Along with the domain, your DNS settings will be automatically configured. Once your domain ...