My domain is configured correctly. But Zoho Sites says it's not configured. What do I do?

My domain is configured correctly. But Zoho Sites says it's not configured. What do I do?

Clear the cache in your browser and try publishing your site again. If this doesn't work, log in to your domain manager and do the following:

  1. Create a CNAME record with the host name prefix "www" and point it to zhs.zohosites.com.

  2. Use the Domain/Web Redirection/Forwarding option in your domain manager to forward your root domain [yourdomain.com] to [www.yourdomain.com].

Changes made in the domain manager might take anywhere from a couple of hours to two or three days to propagate. Sadly, there is nothing we can do to speed up this process. The time it takes for the changes to take effect depends on the domain vendor.

    • Related Articles

    • My domain is configured correctly. But Zoho Sites says it's not configured. What should I do?

      Clear your browser's cache and try publishing your site again. If this doesn't work, try accessing your domain manager: Create a CNAME record with the host name set to www and point it to zhs.zohosites.com. Access the Domain, Web Redirection, ...

    • How do I map a domain name to Zoho Sites?

      There are only two steps required to map a domain name to Zoho Sites:   Forward the root domain name [example.com] to [www.example.com] (make sure you include the www). Create a CNAME Record with host name www and point it to zhs.zohosites.com. Note: ...

    • How do I buy a domain name through Zoho Sites?

      If you are using the free subdomain and would like to purchase your own domain: Click Settings at the top of your builder.  Click Domains below the Configure section. Click Add Domain. Enter the domain name you wish to purchase. Click the link of ...

    • How do I map a third party domain name to Zoho Sites?

      There are only two steps involved in mapping a domain name to Zoho Sites.   Forward the root domain name [example.com] to [www.example.com] (with the www). Create a CNAME Record with host name www and point it to zhs.zohosites.com. Kindly ...

    • I have my own domain that I registered with another vendor. Can I use it with Zoho Sites?

      Yes, domains purchased through other vendors can be used with Zoho Sites. If you are using a free site, you will need to subscribe to one of our paid plans. Then verify ownership of your domain.    To do this: Log into the domain vendor's portal ...