Zoho CRM for Google Apps
Is Zoho CRM integrated with the Intercom app?
No. Zoho CRM doesn't currently integrate with the Intercom App.
How can I integrate Zoho CRM with Google Apps?
Zoho CRM for Google Apps is available in the Google Apps Marketplace. Google Apps users with the Super Administrator role can activate the Zoho CRM service for your organisation. To activate, follow the steps given below: Log in to Google Apps with ...
Can I import contacts from Zoho CRM to Google Apps?
Yes, Google Apps users can synchronize their contacts from Zoho CRM to Google Contacts (one-way sync). See Also Synchronize Google Contacts
What happens if I uncheck the "Publish to Google Site" option when I edit an already published form?
While editing the form that has already been published, if you clear the "Publish to Google Site" checkbox, data from the web form in your Google Site will no longer be added to your Zoho CRM account.
Can I add contacts from more than one Google Group to CRM?
While configuring the sync process, you can select only one Google Group and one List View from Zoho CRM.
Why are the Google Calendar events that I synchronized, an hour early?
Please check if the Time Zone is the same in Google and Zoho. If there is any difference, the synchronized events will also show a difference in time. For example, if you have America/New York in Google and America/Cayman in Zoho CRM, there will be a ...
I am getting an error message when I try to log in to Zoho CRM via Google Apps. What should I do?
When you want to log in to Zoho CRM via Google Apps you may not get the option to enter your Username and Password. Instead, you may get this error message from Google: "Currently this single sign-in feature is disabled for the domain ...
I am unable to see the Zoho CRM for Google Apps link in Zoho CRM. What should I do?
After you activate Zoho CRM for Google Apps, initially you need to log in to Zoho CRM from your Google Apps account. Only then will you have the Zoho CRM for Google Apps options in the Zoho CRM setup. Once you do that, you can log in to Zoho CRM ...
When I edit a document in a Google doc will the changes be reflected in the attached document in CRM?
No. The documents that you attach and edit in Google Docs will not be reflected in the attached document in CRM.
Why am I unable to view the Zoho CRM Contextual Gadget for Google Apps?
The Zoho CRM Contextual Gadget for Google Apps will be visible only if your Google Domain's Super Administrator enables the service. To enable the service: 1. Go to www.google.com/apps, sign in with your domain name and go to the Admin Console. 2. ...
Why am I unable to see updates after the Google Contacts sync?
If you find that the Google Contacts sync is not working or if you have doubts on whether the Google Contacts synchronization was performed, then look at these factors: The synchronization of contacts from Zoho CRM to Google and vice versa will take ...
Can I remove the Zoho CRM Contextual Gadget from my Gmail account?
No. At present, you can't remove the Zoho CRM Contextual Gadget from your Gmail account. However, you can install this extension in your browser. This will disable all contextual gadgets (including Zoho CRM and others) that appear in Gmail.
How do I access the Zoho CRM Contextual Gadget in my Gmail?
You can access the Zoho CRM Contextual Gadget in your Gmail by following these steps: Click to open the Email message in your Gmail inbox. Zoho CRM's contextual gadget for Gmail will be a part of the message. Click Go to search if the email address ...
Why is information from Google Ads not populating for the CRM records?
It could be possible that the Campaigns module is disabled in your CRM account. It is MANDATORY to have the Campaigns module enabled for proper functioning of Google Ads. However, note that information from GCLID will be populated even if the ...
If I don't have any documents in Google Docs, can I create one from "Attach from Google Docs" page?
No. You cannot create a document from the "Attach from Google Docs" page. The document has to be present in Google Docs for it to be attached to Zoho CRM.