Why am I unable to see updates after the Google Contacts sync?

Why am I unable to see updates after the Google Contacts sync?

If you find that the Google Contacts sync is not working or if you have doubts on whether the Google Contacts synchronization was performed, then look at these factors:

  • The synchronization of contacts from Zoho CRM to Google and vice versa will take a while to complete based on the number of contacts. We request you to wait for a few minutes and then check if the contacts have been synchronized.
  • Check the Last Sync Time in the Contacts Synchronization page to see if the sync was performed.
  • Note that only the contacts of the selected Google Group and the selected Zoho CRM List View will be synchronized. The contacts from CRM will be added in the specified Google Group.
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