Zoho CRM | Extensions | Knowledge Base

Extensions
Do I have to pay an additional fee for the PhoneBridge feature?
No, you don't have to pay an additional fee for the PhoneBridge feature in CRM. The PhoneBridge feature enables you to integrate CRM with a PBX client and is available for all the paid editions. Before you start using PhoneBridge, it must be enabled ...
How do I make outbound calls using Zoho CRM?
Your Zoho CRM account must have the telephony integration in order to make outbound calls. Calls can be made for the Leads, Contacts, Accounts or any custom modules (with Phone field) in Zoho CRM. To make an outbound call: Click on the module ...

Extensions