Will only the emails that I send from Zoho CRM get the Opened notification in the Status column?

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• I am subscribed to the Free edition of CRM, can I send mass emails?

  No, mass email is only available in the paid editions: Standard, Professional, Enterprise, and Ultimate. Mass emails can be scheduled in the Professional, Enterprise, and Ultimate editions of CRM. In the Standard edition, you can send 250 mass emails ...

• How do I send mass emails from CRM using my SMTP server?

  Mass emails can be sent via your SMTP servers using email relay. To set up email relays, you will have to connect your SMTP server with the Zoho CRM server. To configure email relay settings Navigate to Setup > Channels > Email > Email Deliverability ...

• How do I schedule mass emails to be sent at a particular date and time?

  Scheduled mass email is available in the Professional, Enterprise, and Ultimate editions. Administrators or users with permission to send mass email can schedule mass emails. You can schedule up to 10 mass emails per module at a time. The available ...

• How do I send mass emails to selected records in the Leads module?

  You can send mass emails to selected leads in four different ways: Manual selection Custom view Advanced filter Criteria on the Mass Email page Manual selection: Select records manually from the list of records in a module and then select the Send ...

• FAQs on Reports

  1. What are reports in Zoho CRM? As an organization, the more you grow, the more complex your data becomes. This data holds powerful information about your customers, employees, profit, sales, opportunities, and other aspects of your business. It is ...