Will all existing feature be supported in the new CRM sync setup?
Most of the existing features will be supported in the new CRM sync setup. But, the following features under CRM set up will be discontinued. This is because with the new CRM flow these features becomes either redundant or irrelevant in the new flow
- Update email campaigns in custom field in Zoho CRM(Last 5 campaigns) - This data will be pushed by default to Zoho CRM. So, this option is redundant.
- Push data to Zoho CRM -This data can be updated to Zoho CRM using workflows making this option redundant.
- Field mapping - With this update, there will be one sync per module and all the fields will be mapped once synced. So, moving forward this option will be irrelevant.
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Will all my contacts from Zoho CRM be synced with Zoho Campaigns in this new integration setup?
Yes, when you create a sync between Zoho CRM and Zoho Campaigns for a particular CRM module, all contacts under that module will be synced to Zoho Campaigns. Henceforth, view will not be available, so we sync all contacts under a selected module.
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