Why can't I see my Instagram Connections?
You may be unable to view your Instagram Connections because you authenticated your Brand's handle to Zoho Social after the
API deprecation came into effect.
If your brand's Instagram handle was connected to your Brand's Zoho Social account before the API change, you will be able to continue viewing your Instagram Connections via the Connections tab.
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Instagram Publishing
Publishing and Scheduling Posts Instagram posts can be published in the following ways on Zoho Social: Direct publishing from Zoho Social Publishing via Zoho Social (Mobile App) + Instagram App This is determined by the type of Instagram Profile you ...
How do I find the post engagement trends for Instagram?
To find the engagement trends for Instagram, - Go to Reports - Head to Instagram Reports - Here, under the Posts and Engagement section, scroll down to see the Cards Engagement by Post Type, Engagement Actions, and Post Engagement. Post Engagement ...
Why can't I see my LinkedIn engagers in the Connections tab?
This is because LinkedIn has restricted its API from allowing third-party tools such as Zoho Social from accessing connections made on the platform. However, you can access your connections across other social networks like Facebook, Instagram, and ...
Can I add new contacts to my Connections list?
It is currently not possible to add Connections to your Zoho Social account. Connections are automatically generated when they interact with your Brand across the following social channels: Facebook Page Twitter Profile Only the people who interact ...
Why are some of my Instagram Connections missing on the Connections tab?
Due to the Instagram's recent API deprecation, the Connections tab will no longer display Instagram Connections. However, there is one exception to this rule, and that is if your brand's Instagram handle was synced with Zoho Social before the API ...