Who has permissions to edit, reset, and enable/disable contact scoring?
Organization administrators have the privilege to assign, edit, and enable/disable scoring. Users are only allowed to view scores.
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Contact Scoring
Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...
Contact Scoring - Troubleshooting Guide
Reset contact score With Zoho Campaigns, you can reset contact scoring to keep up with changing demands and trends. Note: Contact scoring is available only for users under the Professional plan. To reset the contact scores: Open the Contacts Tab ...
Can I reset scores while contact scoring is disabled?
Yes, reset is possible when scoring is disabled.
Can I edit scores while contact scoring is disabled?
Yes, you can edit contact scores no matter what the current status is.
How do I disable a criteria in custom scoring?
In the campaign creation process, proceed to the review step. Navigate to the section Contact Scoring. Under Campaign-Specific scoring, turn off the toggle switch next to the desired criteria.