Can I reset scores while contact scoring is disabled?

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• Contact Scoring

  Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...

• Contact Scoring - Troubleshooting Guide

   Reset contact score  With Zoho Campaigns, you can reset contact scoring to keep up with changing demands and trends.  Note: Contact scoring is available only for users under the Professional plan. To reset the contact scores: Open the Contacts Tab ...

• Can I edit scores while contact scoring is disabled?

  Yes, you can edit contact scores no matter what the current status is.

• Does custom scoring still take place while contact scoring is disabled?

  Disabling/enabling contact scoring in the main feature does not affect custom scoring. Custom scoring for campaigns, contact information, and website activities continue to happen until they are disabled in their respective fields.

• Who has permissions to edit, reset, and enable/disable contact scoring?

  Organization administrators have the privilege to assign, edit, and enable/disable scoring. Users are only allowed to view scores.