What will cause a contact to be skipped while sending an email?

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• What will cause a contact to be skipped while pushing subscriber data to Zoho CRM?

  Contacts will be skipped when: there is data missing in mandatory fields data entry in certain fields is invalid there is a permission denial for the contact there is a permission denial for the account in Zoho CRM

• Who are skipped contacts and how do I view them?

  Contacts who did not have actions performed on them are listed as 'skipped contacts'. To view skipped contacts: From the navigation toolbar choose Automation and select Workflow. Select the intended workflow from the list view. Navigate to the action ...

• How to create a workflow?

  A Workflow is an automation tool that lets you create unique processes based on your business requirements. With workflows you can create various paths your customers can take based on set conditions in each process. In Zoho Campaigns, we offer six ...

• Instant Workflow

  This workflow, once activated, will trigger each time whenever a defined condition is satisfied. User scenario Jane has an online store for antiques. Contacts join her mailing list through the signup form embedded in her website. To promote her ...

• Workflow Reports

  Once you've activated your workflow you will be able to view the reports. There are three types of reports: Version-based report Detailed report Action-based report Version-based report To view version-based report: From the Navigation toolbar, ...