What is the maximum limit for non-marketing contacts?

What is the maximum limit for non-marketing contacts?

Paid subscribers can have up to a million contacts under non-marketing contacts at a time. It is also important to note that you can update a contact's subscription status from non-marketing to marketing or vice versa only once over the period of one month.

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    • Where can I find a list of non-marketing contacts?

      You can see the list of subscribed, non-marketing and unsubscribed contacts by choosing the appropriate filter under All Contacts.   Steps: From the Navigation toolbar, click Contacts. Select All Contacts. The Filter dropdown will appear in the top ...

    • What happens when you mark a contact as non-marketing in subscription management in workflows?

      Marking contacts as non-marketing will ensure that they will no longer receive any marketing emails and they will be unsubscribed from all topics. Please note that you can subscribe topics to these contacts again, anytime in future, if needed. 

    • Why am I unable to convert few of the non-marketing contacts into marketing contacts?

       You can update the subscription preference of a contact only once per month, so you  might have probably updated the selected contacts' subscription preference already. You can update the subscription preference of these contacts after a month.

    • What does marketing and non-marketing subscription types mean?

      Marketing Contacts under this subscription preference have granted their permission to receive all marketing related communication and adding these contacts will be reflected in your subscription plan.   Non - marketing Contacts under this ...

    • Manage contacts

      We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. You can import contacts from various sources such as excel sheets, CSV files and Google spreadsheets and manage them by maintaining the contacts under ...