What is the difference between the 'Write' and the 'Delegate' options in Folder Sharing?
If a folder is shared with the 'Write' permission, the users can perform selective actions on the message such as adding flags. In case the 'Delegate' permission is given, the user can reply on behalf of the owner of the folder. All the emails to which the collaborators reply will be sent from an email address chosen by the owner. Learn More.
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What is Folder Sharing?
You can share an entire folder of emails, with another colleague for them to view and comment on the emails in the folder. The permissions can be set as 'Read', 'Write' or 'Delegate' permissions. Learn more.
What is Email Sharing?
Email Sharing allows you to collaborate better with your colleagues, using comments, instead of long email threads. Refer here for more details.
What is the difference between 'Comment Privately' and 'Send Private Reply' options?
The 'Comment Privately' option sends a private comment to the owner of the post whereas, the 'Send Private Reply' option sends a private comment to the person to whose comment you choose to reply. Learn more.
Can I manage conversation views for a particular folder?
Yes, you can enable/disable conversation views for a particular folder, using the View as Conversations/Switch off Conversations icon from the top right corner of your mailbox. Any changes you make here will be implemented only for that particular ...
What do the email delivery options in email routing mean?
The delivery options available are Split Delivery, Dual Delivery, and Email Routing. The delivery type that you choose defines whether the emails will be routed for all accounts or only for those accounts that do not exist in Zoho Mail. Learn more.