Related Articles
In email sharing, does the entire conversation get shared with the user?
When you share an email, the entire conversation is shared with the respective user. The conversation gets shared irrespective of whether conversation view is switched on or not in your account. Learn more on email sharing here. Useful tip: ...
What is Folder Sharing?
You can share an entire folder of emails, with another colleague for them to view and comment on the emails in the folder. The permissions can be set as 'Read', 'Write' or 'Delegate' permissions. Learn more.
What is the difference between the 'Write' and the 'Delegate' options in Folder Sharing?
If a folder is shared with the 'Write' permission, the users can perform selective actions on the message such as adding flags. In case the 'Delegate' permission is given, the user can reply on behalf of the owner of the folder. All the emails to ...
Is it possible to collaborate and get feedback on an email that I'm drafting?
Zoho Mail offers an option to share an email that you're drafting and get feedback. After you've drafted the email, click the Share option on the top of the composer window, and @mention the user or the group with whom you want to share the draft. ...
When I share an email, will the others in the thread know that it has been shared?
Others members in a thread will not know that an email has been shared. If you want to notify them, select the Invite others in this thread checkbox. This will include the others in the email sharing process. Useful tip: Having shared inboxes for ...