What is re-enrolment of contacts into a workflow?

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• Can contacts re-enroll into the workflow while using the date-field trigger?

  Yes contacts can re-enroll into your workflows. Click the Settings icon on top of your canvas and enable the re-enrolment of contacts option and select date-field trigger. However, no contacts can re-enroll into a workflow twice on the same day when ...

• Can contacts re-enroll into your workflow from the selected list?

  Yes. Click Settings icon above your workflow canvas to enable the re-enrolment criteria. Select the List Entry trigger for contacts to re-enroll into your workflow.

• Can contacts re-enroll into your workflow from the selected segment?

  Yes. Click Settings icon above your workflow canvas to enable the re-enrolment criteria. Select the Enter a Segment trigger for contacts to re-enroll into your workflow.

• Can contacts re-enroll into the workflow using email action trigger?

  No. Re-enrolment is disabled for email action trigger therefore contacts cannot re-enroll into workflows using this trigger.

• How to create a workflow?

  A Workflow is an automation tool that lets you create unique processes based on your business requirements. With workflows you can create various paths your customers can take based on set conditions in each process. In Zoho Campaigns, we offer six ...