Can contacts re-enroll into the workflow while using the date-field trigger?

Yes contacts can re-enroll into your workflows.

Click the Settings icon on top of your canvas and enable the re-enrolment of contacts option and select date-field trigger.

However, no contacts can re-enroll into a workflow twice on the same day when you've used the date-field trigger in your workflow.
Scenario: Say you've triggered a workflow on a specific date, 25.12.2021, and contacts have re-enrolled into the workflow on that date. You then change the date to 26.12.2021 and set exit criteria for which certain contacts would have exited the workflow. Now you change the date back to 25.12.2021, the contacts who have exited the workflow will not be allowed to re-enter into the workflow on the same date again.

• Related Articles

• Can contacts re-enroll into the workflow using email action trigger?

  No. Re-enrolment is disabled for email action trigger therefore contacts cannot re-enroll into workflows using this trigger.

• Can contacts re-enroll into your workflow from the selected list?

  Yes. Click Settings icon above your workflow canvas to enable the re-enrolment criteria. Select the List Entry trigger for contacts to re-enroll into your workflow.

• What is re-enrolment of contacts into a workflow?

  Re-enrolment of contacts into a workflow occurs when you want contacts to re-enter workflows multiple times, resulting in them performing new actions and achieving new goals.

• Can contacts re-enroll into your workflow from the selected segment?

  Yes. Click Settings icon above your workflow canvas to enable the re-enrolment criteria. Select the Enter a Segment trigger for contacts to re-enroll into your workflow.

• What happens to contacts who've entered the workflow through a date field trigger in exit criteria?

  For date field trigger note that once the date field is changed then the contacts who've entered the workflow on the previous selected date will not be exited. For example, you specify a date, 25.12.2021 and certain contacts have entered the workflow ...