What if I do not want to auto upgrade my plan?
Before we auto-upgrade to complete a manual import of contacts, we will inform you the current state and let you choose if you want to auto-upgrade and proceed or if you want to skip the auto upgrade. You can choose to skip the auto upgrade.
If you're importing contacts via API or any of the sync services, then you can check the potential number of contacts that are to be imported and your current contact limit before you start to import, to avoid the auto upgrade.
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What happens when I reach the contact limit in my current plan?
If you're importing your contacts when you reach your contact limit, we will auto upgrade your pricing plan to the next plan based on the number of contacts you're trying to import at that time. The charges will be added up to your next billing ...
How do I switch from an email-based plan to 'pay-as-you-go?
Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...
What is auto-billing?
When you try to import, sync, or add contacts more than the current subscription plan limit, we will move you to the next plan based on the contact count in the file. This change will be reflected in the next billing cycle. Note: This is not ...
How do I switch from a subscriber-based plan to an email-based plan?
Switch to email-based plan to purchase a certain number of emails you can send. You can have half as many contacts as the number of emails you purchase. All features are available, except for autoresponders and the send email option in workflows. Log ...
How do I upgrade my subscription?
To upgrade your subscription, you will first need to cancel your auto-renewable subscription in the Play Store or App Store and then contact Zoho Payments for the license upgrade.