What is auto-billing?

When you try to import, sync, or add contacts more than the current subscription plan limit, we will move you to the next plan based on the contact count in the file. This change will be reflected in the next billing cycle.

 

Note: This is not applicable for users in free or pay-as-you-go plans.

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• What happens when I reach the contact limit in my current plan?

  If you're importing your contacts when you reach your contact limit, we will auto upgrade your pricing plan to the next plan based on the number of contacts you're trying to import at that time. The charges will be added up to your next billing ...

• What if I do not want to auto upgrade my plan?

  Before we auto-upgrade to complete a manual import of contacts, we will inform you the current state and let you choose if you want to auto-upgrade and proceed or if you want to skip the auto upgrade. You can choose to skip the auto upgrade.   If ...

• What are the new paid subscription plans available after the update?

  The new paid subscription plans are:  Professional plan: This plan is based on the number of contacts in your account. Purchase the plan for a specific number of contacts, then send those contacts unlimited emails, set autoresponders, and use ...

• How do I switch from an email-based plan to 'pay-as-you-go?

  Switch to pay-as-you-go plan to choose your email credits as per your requirement. Pay-as-you-go allows unlimited contacts. Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your ...

• How will the recent update affect yearly plans?

  There will not be any changes in the ongoing subscription plans unless you choose to upgrade or downgrade your subscription plan. When you upgrade or change your plans, you can choose any one of the updated subscription plans.