What actions can be triggered based on status of an email?

What actions can be triggered based on status of an email?

The following actions can be automated based on emails:

  • Creating a task

  • Updating a field

  • Notifying a user

  • Triggering a custom function

  • Triggering a webhook

    • Related Articles

    • What are Time-based Actions?

      Time-based Actions are a combination of alerts, tasks, and field updates that are triggered at a specified time after the rule is executed. You can create a maximum of 5 time-based actions and associate them to a rule. There are two ways to associate ...

    • Is it possible to choose when a transition will be triggered?

      Yes, you can define when a transition should trigger from the following actions:   Trigger Description Submission of a webform A transition will be triggered when a record enters CRM through a webform. This trigger is only available at the beginning ...

    • Actions

      Create actions to automate your sales and marketing activities. Help guide Creating Workflow Tasks Setting Email Notifications Setting Field Updates Associate Functions Creating Webhooks

    • Configuring Automatic Actions

      Zoho CRM allows you to create specific set of actions that aide in automating your sales and marketing activities. There are totally 5 actions that you can create and these actions can be associated with Workflow rules, Blueprint and Approval ...

    • Associating Actions for Approval or Rejection

      With each approval process, you can associate some actions such as adding a task, updating fields, sending email alerts, calling webhooks, etc. that will be executed on approval or rejection of a record. When you set multiple stages of approval that ...