Is it mandatory to associate my contact with a topic to add them in Zoho Campaigns?

Is it mandatory to associate my contact with a topic to add them in Zoho Campaigns?

This is not mandatory. However, you have to associate your contact with suitable topics (chosen by them) to send email campaigns to that contact.

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    • Topics

      We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. Using Zoho Campaigns, you can categorize your mailing lists under different topics so that you send your contacts the right emails. Let them choose ...

    • Associating a contact with a topic

      Topics are used to categorize your contacts according to their preferences, so that you can send them the right emails. You can configure multiple topics according to your requirements using the Topics feature in Zoho Campaigns.   After configuring ...

    • What happens if I didn't associate a marketing contact with a topic?

      You can associate those contacts to the relevant topic after adding them into the organization or from within a mailing list. However, you need to associate your contacts with the relevant topics if you want to send email campaigns to them.

    • How to manage topic subscriptions in workflows?

      Zoho Campaigns allows you to use workflows to get your contacts subscribed to topics. To manage topic subscription in workflows: From the Navigation toolbar, select Automation and click Workflows. Click Create Workflows on the top-right corner. ...

    • Manage contacts

      We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. You can import contacts from various sources such as excel sheets, CSV files and Google spreadsheets and manage them by maintaining the contacts under ...