I am unable to login to RingCentral as it shows me an "Invalid username or password" error. Why?

I am unable to login to RingCentral as it shows me an "Invalid username or password" error. Why?

You may get an Invalid username/password error in these cases:

  • You have not entered the country code with the number. For example, a US RingCentral number should be entered as +1 followed by the number. (+1xxxxxxxxxx)
  • The credentials are wrong.
    In this case, please double check the RingCentral credentials and try again.
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