How can I deactivate a user?
Employees in an organization may take long leaves of absence like sabbaticals or parental leave. In these cases, an administrator can deactivate those users and transfer ownership of their records to another Bigin user. Once the user resumes work, the admin can reactivate the user.
The deactivated user will not be able to access the org account and any access to Bigin using the deactivated email is prevented.
To deactivate a User
- Log in to Bigin with administrator privileges.
- Go to Setup and then Users and Control.
You will be directed to the Users tab by default. - Select Active Users from the dropdown list.
- Choose the user you would like to deactivate.
- Click the Deactivate button.
- Confirm your deactivation in the pop-up window.
Note:
You cannot deactivate the user who is assigned as the Super Admin.
If you wish to deactivate the user who is the Super Admin, that user will need to transfer the Super Admin status to another user, and then they can be deactivated. Read more here.
Related Articles
How do I delete a user?
Only the Super Admin can delete a user account in Bigin. Once a user is deleted: Any integrations configured by that user will no longer be available. The records that belong to the deleted user will still be intact. We recommend you transfer the ...Who is a user in Bigin?
A user is someone with an access to a Bigin account, who can create and manage records, send emails, log calls, etc. Employees in your organization can be added as users in your Bigin account. Each user has a role and profile associated with them ...How can I transfer the Super Admin status to another user?
The Super Admin status can only be transferred to another Administrator user by the Super Admin. To transfer the status Log in to Bigin with Super Admin privileges. Go to Settings and then Organization. Click Edit Organization. In the Super ...Who is the Super Admin in Bigin?
The Super Admin is the master administrator for a Bigin organization. Any user with the administrator profile in the Bigin account can be set as the Super Admin. Some important points to know about the Super Admin are: All the communications related ...Managing Users
Employees in your organization can be added as Users in Bigin, assign them the role that they perform in your organization and choose the appropriate profile which gives permission to access the functions they require. Users with User Management ...