How can I transfer the Super Admin status to another user?

How can I transfer the Super Admin status to another user?

The Super Admin status can only be transferred to another Administrator user by the Super Admin.

To transfer the status
  1. Log in to Bigin with Super Admin privileges.
  2. Go to Settings and then Organization.
  3. Click Edit Organization.
  4. In the Super Admin field, select another user with the Administrator profile to transfer the Super Admin status to.
  5. Click Save.
 
    • Related Articles

    • How can I deactivate a user?

      Employees in an organization may take long leaves of absence like sabbaticals or parental leave. In these cases, an administrator can deactivate those users and transfer ownership of their records to another Bigin user. Once the user resumes work, ...
    • Who is the Super Admin in Bigin?

      The Super Admin is the master administrator for a Bigin organization. Any user with the administrator profile in the Bigin account can be set as the Super Admin. Some important points to know about the Super Admin are: All the communications related ...
    • Working with Telephony

      Call Queue Enhance customer experience by reducing the wait time for customers to reach the agents by enabling the Call Queue feature. When the agents are busy, a call queue places incoming calls in a line and distributes them to the agents once they ...
    • How do I delete a user?

      Only the Super Admin can delete a user account in Bigin. Once a user is deleted: Any integrations configured by that user will no longer be available. The records that belong to the deleted user will still be intact. We recommend you transfer the ...
    • Managing Users

      Employees in your organization can be added as Users in Bigin, assign them the role that they perform in your organization and choose the appropriate profile which gives permission to access the functions they require.   Users with User Management ...