How can I transfer the Super Admin status to another user?
The Super Admin status can only be transferred to another Administrator user by the Super Admin.
To transfer the status
- Log in to Bigin with Super Admin privileges.
- Go to Settings and then Organization.
- Click Edit Organization.
- In the Super Admin field, select another user with the Administrator profile to transfer the Super Admin status to.
- Click Save.
Related Articles
Who is the Super Admin in Bigin?
The Super Admin is the master administrator for a Bigin organization. Any user with the administrator profile in the Bigin account can be set as the Super Admin. Some important points to know about the Super Admin are: All the communications related ...How can I deactivate a user?
Employees in an organization may take long leaves of absence like sabbaticals or parental leave. In these cases, an administrator can deactivate those users and transfer ownership of their records to another Bigin user. Once the user resumes work, ...Working with Telephony
Call Queue Enhance customer experience by reducing the wait time for customers to reach the agents by enabling the Call Queue feature. When the agents are busy, a call queue places incoming calls in a line and distributes them to the agents once they ...How do I delete a user?
Only the Super Admin can delete a user account in Bigin. Once a user is deleted: Any integrations configured by that user will no longer be available. The records that belong to the deleted user will still be intact. We recommend you transfer the ...Who is a user in Bigin?
A user is someone with an access to a Bigin account, who can create and manage records, send emails, log calls, etc. Employees in your organization can be added as users in your Bigin account. Each user has a role and profile associated with them ...