How can I bulk assign an owner to multiple tickets?

How can I bulk assign an owner to multiple tickets?

You can bulk assign tickets to an agent using a ticket view in Zoho Desk. For example, you can open a ticket view, and choose the tickets you want to assign to an agent, in just a couple of clicks.

To assign tickets in a bulk update, follow the steps mentioned below:
  1. Go to the Tickets module.
  2. Click Views in the sidebar, then select a ticket view from the list.
  3. Select the tickets you would like to assign to a new owner.
  4. Click the Assign to option displayed at the top of the page.
  5. From the drop-down that appears, select an agent as the new owner.
    The tickets will be assigned to the new owner instantaneously. 

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