How can I add an unknown visitor as a lead?

How can I add an unknown visitor as a lead?

  1. Log into your Zoho CRM account.
  2. Click the Social tab.
  3. In the Social page, go to “All” tab.
  4. On the extreme right, there is a stream of updates from unknown people. “Unknown” simply means that the users have not been added as leads or contacts in the CRM.
  5. To add them as a lead or contact, point the mouse over desired update.
  6. Click the +Add button.



  7. In the window that pops up, click Add New.
  8. Select Add as Lead and fill the Add Lead form
  9. Click Save.

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