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My business isn't based in the EU. I don't have customers from the EU either. Do I still need to comply with GDPR?
GDPR is not mandatory if you neither have a business in the EU nor deal with EU residents. However, if you want to ensure better security and privacy of customers' data, it is recommended to have GDPR compliance turned on. You can do this by clicking ...
How do I configure HIPAA Compliance in my CRM account?
With more healthcare organizations using CRM to run their business smoothly and store customer information in a shared database, it is crucial that they can ensure the confidentiality of an individual's health information. In Zoho CRM, we provide ...
What kind of restrictions can be set for the PHI fields under HIPAA Compliance?
A total of 25 fields in each module can be marked as personal health data containing fields. Once marked, there are certain restrictions that can be set to prevent unauthorized access to the sensitive values present in the fields. Note: Lookup, ...
Will GDPR compliance be applicable to all modules in Zoho CRM?
GDPR compliance is applicable only for the people-related modules in the organization. In Zoho CRM, it applies to the Leads, Contacts, Vendors, and custom modules.
Does Zoho provide audit log as part of HIPAA compliance?
As a covered entity it is your responsibility and best practice to export logs periodically and preserve them for the required period. To facilitate this we allow you to export data as and when required using the Export Audit Log option. In Zoho CRM ...