How can GDPR be enabled for existing customers?

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• My business isn't based in the EU. I don't have customers from the EU either. Do I still need to comply with GDPR?

  GDPR is not mandatory if you neither have a business in the EU nor deal with EU residents. However, if you want to ensure better security and privacy of customers' data, it is recommended to have GDPR compliance turned on. You can do this by clicking ...

• What will happen to my existing data in Zoho CRM after GDPR takes effect?

  After GDPR takes effect on May 25, all existing records in your Zoho CRM account will need to be marked under the appropriate lawful processing basis. You can do this through: The Overview Page List View of the relevant module Individual records

• Is encryption of data mandatory under GDPR?

  No, GDPR doesn't mandate the encryption of customers' data. However, Zoho CRM allows you to encrypt fields manually in the Field Properties page.

• GDPR and Zoho CRM - An Introduction

  On this page, we'll be taking a look at what the new rules in GDPR are and how Zoho CRM can help you comply with them. We'll also help you understand how to protect your customers’ data. General Data Protection Regulation (GDPR) is a new set of rules ...

• What is GDPR, and how will it impact organizations?

  The General Data Protection Regulation (or GDPR) is a new regulation  developed by the European Union (EU) which involves the protection and free movement of personal data and the rights of individuals, including children. It is a  set of rules which ...