This option allows you to back up all the data in your Bigin account, instantly. Once the backup is ready for download, you will receive a pop-up notification and an email. Users with the Express edition of Bigin will have two free backups per month.
To request data backup
- Go to Setup > Data Administration > Data Backup.
- Click Download.
Backup Logs
The chronological sequence of actions performed in Data Backup will be listed here. They are:
- The repeat type: Upon scheduling a data backup, the logs will be updated with the repeat type chosen by the user.
- Download Initiated: When the data backup is downloaded by the user.
- Stopping a scheduled backup
- Backup purchase details: The details of the data backup add-on that has been purchased.
Purchase Data Backup
Users with the Express edition of Bigin account have 2 free data backups available per month. If that is exhausted, you can purchase one-time data backup add-on. Users under the Free/Trial edition should purchase a one-time data backup to get a copy of the entire data in Bigin.
To purchase one-time data backup add-on (Users with Express edition)
- Click your Profile icon > Subscription > Manage Subscription.
- Click Buy Now under Manage Nonrecurring Add-ons.
- In the Nonrecurring Add-on popup, select the number of units of onetime data backup add-on and click Continue.
- Click Proceed to Pay.
- Choose a Payment Method and Finish the transaction.
To purchase one-time data backup add-on (Users with Free/Trial edition)
- Go to Setup > Data Administration > Data Backup.
- Click Download.
- In the Purchase Backup popup, select the number of Onetime Data Backup units and click Continue.
- Enter the Payment Details and click Make Payments.