Can I configure my Twilio account if I am on a Standard Edition of Zoho CRM?
No. Zoho PhoneBridge is available only in the Enterprise, Professional Editions of Zoho CRM and above. Please upgrade to one of these Editions to enjoy the benefits of this integration.
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Twilio
Note: Twilio is a development platform and to set a PBX with Twilio and connect with Zoho CRM is a tedious process. To curb the roundabout, we have developed our Built-in Telephony over Twilio. On that note, we have demarcated Twilio from marketplace ...
I am subscribed to the Free edition of CRM, can I send mass emails?
No, mass email is only available in the paid editions: Standard, Professional, Enterprise, and Ultimate. Mass emails can be scheduled in the Professional, Enterprise, and Ultimate editions of CRM. In the Standard edition, you can send 250 mass emails ...
Which edition will the new CRM account be subscribed to?
Zoho CRM allows users to access multiple organizational (CRM) accounts using the same email address. This is especially useful for organizations who maintain different CRM accounts to manage their business, such as a franchisee or a subsidiary. The ...
Can I invite a CRM Plus or Zoho One account user to join a CRM org? How many Zoho One accounts can they be part of?
Yes, a CRM user can be invited to a CRM plus or Zoho One account. You must consider the following points: A CRM user can be part of 9 CRM Plus accounts through invitation. A CRM user can be part of 1 Zoho One account as an internal user. Whereas, the ...
I am unable to create new CRM organizations. Why is this?
In the following cases, you will not be allowed to create a new organization: If you are already associated with 10 org accounts. If you are a Super Admin in five org accounts. You can be associated with up to five more accounts through invitation ...