I am unable to create new CRM organizations. Why is this?
In the following cases, you will not be allowed to create a new organization:
- If you are already associated with 10 org accounts.
- If you are a Super Admin in five org accounts. You can be associated with up to five more accounts through invitation only.
- If you have not confirmed your Zoho account.
- If you are not an admin in any of the organization accounts.
Number of accounts that can be created:
- A user can be part of 10 accounts at a given point. These accounts can be in different editions (Standard, Professional, Enterprise, Ultimate, CRM Plus, or Zoho One).
- Out of these 10 accounts, as a super admin or admin you can create up to 5 new org accounts.
- A user can only create ONE CRM Plus account and can be part of up to nine other CRM Plus accounts through invitations received from other CRM Plus orgs.
- A user can be part of only ONE Zoho One account and be part of other Zoho One accounts as an external user. Read more about external users.
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FAQs on Multiple CRM Organizations
1. In how many CRM accounts can I be a Super Admin? You can be a Super Admin in up to five org accounts. Once you reach the limit, the Create New Organization link will become inactive. However, you can accept invitations to be part of up to five ...
Can I create multiple sandbox accounts using multi-org feature?
Yes, a CRM user can create up to 10 sandbox accounts and be a Super Admin in up to five accounts. Any CRM user who has the permission to create sandbox can create upto 5 accounts. Read more about creating multiple CRM accounts. Refer to this page to ...
Using multi-org feature I am unable to create a sandbox account, why is that?
The possible reasons for not been able to create Sandbox account could be: You may not have create permission in the production CRM org. You are already part of 10 sandbox orgs. You are already super admin in 5 sandbox orgs.
Can I create multiple organizations in the CRM mobile app?
No, you cannot create multiple organizations from your mobile app. However, you can login to multiple orgs and switch between orgs from your mobile app. you can accept only the first invitation that you receive. For example, if Org 1 sends you an ...
Which edition will the new CRM account be subscribed to?
Zoho CRM allows users to access multiple organizational (CRM) accounts using the same email address. This is especially useful for organizations who maintain different CRM accounts to manage their business, such as a franchisee or a subsidiary. The ...