Can everyone in a company use the same API Key?

• Related Articles

• Is the API key user-specific or organization-specific?

  The Zoho CRM API key is organization-specific. You can use the same API Key for all users with different ticket IDs (user-specific).

• What is the key difference between workflow rule for the Calls module and adding Call as an action in a workflow rule?

  Creating a workflow automation for the Calls module is for efficient call management within CRM — this will automatically perform actions whenever a call is received, made, missed, or scheduled. This significantly reduces the manual effort required ...

• Key Performance Indicators (KPIs)

  Key Performance Indicator (KPI) is a standard measurement that demonstrates the effectiveness of your sales team in achieving important business objectives, it also gives useful analytics to help sales personnel increase their productivity by ...

• How can I fetch the data from the Leads module to my application using an API?

  You can use the Zoho CRM REST API to retrieve data from the Leads module and other modules. Refer to this document for more details.

• How to assign a new lead to an owner while inserting the lead via API?

  While inserting a lead via API, make sure you are specifying the email address of the lead owner. If you use the lead owner's name or user ID, the lead will be assigned to the default login credential used in ticket generation.