Google My Business
Why am I unable to add a Google My Business listing on Zoho Social?
Only a verified business listing can be added to Zoho Social. If you're unable to connect a business listing please make sure you have completed the verification process, or contact the account owner to verify this listing.
Can I bulk schedule posts on Google My Business?
Yes, you can bulk schedule your content to all your connected social channels- including your Google My Business listing. All you have to do is, click on Bulk Schedule from the New Post button on your Home screen or the Posts tab. You may optionally ...
Why am I unable to post images on my Google My Business listing?
Zoho Social does not support multiple images on Google My Business. Also, you'll always have to make sure that you're uploading an image along with a text when you are publishing posts on your Google My Business listing via Zoho Social. Learn more ...
Can I view customer reviews of my Google My Business listing on Zoho Social?
You can view and respond to customer reviews of the business listing from the Monitor tab. When you sign up for Zoho Social, you'll see the following columns already added for you: Reviews (If you have connected to a Google My Business listing) ...
Why am I unable to connect more than one Google My Business listing on Zoho Social?
You can connect one Google My Business listing to each Brand on Zoho Social. If you're managing multiple business listings, you will have to create another Brand on Zoho Social.
Can I view and edit posts on Google My Business from within Zoho Social?
Yes, you can view posts that scheduled and published on your Google My Business listing. However, you won't be able to edit them.
Can I read and reply to Questions on my Google My Business listing?
Sure! Once you have connected your Google My Business listing to Zoho Social, you can read and reply to Questions received on your listing. You can also view all the Answers and likes the question received. If the question was answered by a guide on ...
Can I upload videos or multiple images to my Google My Business listing?
Due to API restrictions, Zoho Social does not support multiple images and video upload on your Google My Business listing. However, you can publish posts with one image and add a CTA button. You can publish posts with one image and a video natively ...
How can I publish posts to Google My Business?
Zoho Social lets you schedule posts and publish posts to your Google My Business listing. You can publish "What's New" posts to your business listing and also add a CTA button with each post that will redirect your audience to a website. The posts ...
How is Google My Business different from Google Plus Page and Profile?
A profile on Google+ is quite similar to a personal profile on Facebook or LinkedIn. It helps you share your opinions, take part in discussions and connect with like-minded individuals and communities on the network. Although it has not really caught ...