Media and Link Attachments
Can I link images from Dropbox or Google Drive when I'm using the Bulk Scheduler to publish my posts?
Zoho Social currently doesn't support the usage of cloud storage solutions like Dropbox or Google Drive to post images via the Bulk Scheduler. However, you can use this website to upload and host your images. Once uploaded, click on the image to get ...
Can I edit images on Zoho Social before posting them?
It is currently not possible to edit images from within Zoho Social. However, we are working on an in-built image editor to edit/re-size images for publishing via Zoho Social. The Image editor feature will be available in our future updates.
Can I upload videos from Google Drive or Dropbox?
No, Zoho Social currently doesn't support the usage of cloud storage solutions like Dropbox or Google Drive to post media attachments across your social channels. You can upload it directly from your device.
Can I view the video within Zoho Social - for instance, in the Published Posts or Drafts section?
Yes, you can! You can preview any supported media content from within the app.
Is it possible to set up approvals in the Collaborate tab before I publish the video?
No, it is currently not possible to set up approvals in the Collaborate tab for all types of content. However, this feature is part of our product roadmap.
Is it possible to discuss a video clip with my team in the Collaborate tab?
Yes, you can! Here's how you can discuss a video attachment with your team: Head over to the Published Posts, Scheduled Posts, or the Drafts section under the Posts tab. Click on the ellipsis button at the right hand side of your post. Select the ...
Can I upload more than one video post via Zoho Social?
No, it is currently not possible to upload more than one video at a go, due to the API limitations imposed by these social networks.
Can I share video attachments with its URL via Zoho Social?
No, it is currently not possible to share a video using it's URL via Zoho Social. However, you can upload the video file directly from your device. Video upload is supported for the following social channels on Zoho Social: Facebook Page Twitter ...
Why am I unable to publish posts with video attachments through the Bulk Scheduler?
We currently don't support the video upload feature when you schedule posts via the Bulk Scheduler. You can only upload videos to your Facebook Page, Twitter Profile, LinkedIn Page, and Instagram Business Profile from the New Post window.
Can I publish posts with videos from Zoho Social?
Follow these steps to upload one video along with your post: 1) Click the New Post button from the Home screen or the Posts tab. 2) From the Publishing window that appears, click on the respective social icons to publish your video to the desired ...
Is the video upload feature supported on the Mobile App?
Yes, the video upload feature is available on our Mobile app and zShare Browser Extension. Here's the link to our browser extension and mobile app- https://www.zoho.com/social/zshare.html | https://www.zoho.com/social/mobile-app.html
How do I change the thumbnail image of links from Zoho Social?
A thumbnail is automatically generated when you type or paste a URL in the publishing window. This reflects how your audience would view your post if you share the same link natively from the social channel. Facebook: On December 18, 2017, Facebook ...
Help! I'm having trouble with the image size and format while posting from Zoho Social.
Each network has different upload requirements, so we've put together a table for you to check whether your image specifications match with each network’s upload criteria. Specifications for uploading images via Zoho Social Social Channels Size ...
How do I share images from the link I'm browsing through Zoho Social?
The zShare browser plugin helps you share content directly from your favorite browser, without switching tabs. Download and install the zShare plugin for your browser. Once installed, you'll see the zShare icon on the top right corner of your ...
Why do my images appear rotated when I upload them to Zoho Social?
We're so sorry that your images appear rotated while uploading them to Zoho Social. This is currently a global issue seen across the social media marketing tools. As you're reading this, it's our top priority to give you the best experience and our ...
Can I upload media directly from the file hosting apps I use?
Sorry, we don't have that option. Integrating with file hosting apps such as Zoho Docs, Dropbox, Drive etc. is a part of our immediate product roadmap. While we're at it, you may try this workaround to upload images from your Drive: Right click on ...
Why can't I publish multiple images on LinkedIn from Zoho Social?
LinkedIn networks and Instagram Business Profiles currently do not support multiple images. In case you'd like to make a post with multiple images on another network, and you're trying to cross-post the same on LinkedIn and Instagram Business ...
Can I publish posts with GIFs from Zoho Social?
Yes, you can upload it by clicking on the camera icon at the bottom of the screen. When publishing to Twitter, you can choose to either add multiple static images (JPEG or PNG, up to 3MB each), a video, or a single GIF. Although you'll be able to ...
Can I add an image as a URL from Zoho Social?
Sorry, you cannot hotlink an image from the web while composing individual posts. The image should be uploaded from your computer or mobile device. However, you can add pictures as a URL using the Bulk Scheduler. Please note that the Bulk Scheduler ...
What are the image dimensions and aspect ratios for different social networks?
Uploading images via Zoho Social works differently for different social channels. Sometimes, you might run into an error message on Zoho Social while trying to upload certain images across multiple social channels. This is because your image wasn't ...
What are the image dimensions and aspect ratios for different social networks?
Uploading images via Zoho Social works differently for different social channels. Sometimes, you might run into an error message on Zoho Social while trying to upload certain images across multiple social channels. This is because your image wasn't ...
Can I publish posts with multiple images from Zoho Social?
Yes, you can! Click the camera at the bottom of the Publishing window to add images to your post. Specifications for Image Upload Each network has different upload requirements, so we've put together a table for you to check whether your image ...