Instagram Publishing
Is it possible to bulk schedule posts for Instagram?
Yes, you can bulk schedule posts to all connected social channels on Zoho Social, including Instagram.
What happens to existing scheduled posts once I switch to Instagram Business Profile?
If you were managing an Instagram Personal Profile in Zoho Social and you've enabled Direct Publishing after switching to a Business Profile, Zoho Social will publish only those posts that have the allowed image aspect ratio. Head over here to learn ...
How do I manage multiple Instagram accounts from Zoho Social?
If you manage more than 5 Instagram Personal Profiles through the mobile notification workaround, you might want to read this. You can add a maximum of 1 Instagram account (Business/ Personal) to a Brand in Zoho Social. If you want to manage multiple ...
Why am I unable to like posts, comments and view likes on Instagram?
Due to recent API changes by Instagram, all third party tools like Zoho Social are unable to continue supporting some features. While you can continue to publish and schedule Instagram posts from Zoho Social, the ability to like posts, comments and ...
Can I post Instagram Stories via Zoho Social?
Zoho Social does not support Instagram stories because Instagram doesn't offer an API for this feature yet. However, you can continue to Publish/Schedule posts to your Instagram Business/Personal Profiles using Zoho Social.
I have been a Zoho Social user before Instagram's API changes. Will I be affected by the changes?
If you authenticated your Instagram Business Profile to Zoho Social before the Instagram API deprecation, some features like accessing your Instagram Connections from your Brand's Connections tab will still be available to you. However, you won't be ...
Can I tag images and add a location when I post to Instagram and Facebook via Zoho Social?
It is currently not possible to tag images and add a location to posts for any of the connected social channels on Zoho Social. However, this feature is on our product roadmap.
Can I publish a post with multiple images to Instagram directly from Zoho Social?
Due to limitations with Instagram's new APIs, you can only directly publish 1 image to Instagram Business Profile from Zoho Social. If you have added multiple images for posting to Facebook and Twitter, you will have to select 1 image that you'd also ...
Why can't I see my Instagram Connections?
You may be unable to view your Instagram Connections because you authenticated your Brand's handle to Zoho Social after the API deprecation came into effect. If your brand's Instagram handle was connected to your Brand's Zoho Social account before ...
Why am I unable to monitor Instagram users and keywords on Zoho Social?
Due to Instagram's decision to deprecate it's API, some of the features— including adding monitoring columns (user-specific posts, user search, post view from liking/commenting from monitor tab) are no longer available to users.
Why can't I 'Like' or 'Comment' on Instagram updates from my Monitor tab?
Some Monitor columns for LinkedIn and Instagram are not available currently due to API restrictions on these networks. Unfortunately, this is one of the features that was withdrawn after the Instagram API deprecation came into effect.
Can I search @usernames and hashtags on Instagram?
While you can create hashtag search columns for Instagram from your monitoring tab, you can no longer search for Instagram users, due to the API changes by Instagram. However, you can continue to search for users and hashtags natively from the ...
How will the Instagram API changes affect my publishing?
If you have an Instagram Personal Profile, we urge you to make a quick-switch to an Instagram Business Profile. We've put together a guide to help you with it. If you're using an Instagram Business Profile on Zoho Social, you can continue to make ...
How does Instagram repost work on Zoho Social?
Only Instagram Business Profiles can repost images and videos on from the Hashtag search columns and pop-ups from the Monitor tab. Make sure you have authenticated your Instagram Business profile with an associated Facebook Page to ...
How do I optimize an image while directly posting to Instagram?
As a Facebook Marketing Partner and Instagram Partner, we try and bring the best solutions to you. However, due to limitations with Instagram's new APIs, you need to keep a few points in mind while posting images to Instagram. If you manage ...
How do I schedule and publish posts on my Instagram professional account?
If you've connected your Instagram professional account with Zoho Social, you will need the Zoho Social mobile app along with your web app to publish posts on Instagram. All your posts, regardless of the number of media files you choose to ...
Troubleshooting errors in authenticating a Business Profile to a Facebook Page
To authorize a Facebook account that's connected to your Instagram Profile, you need to have an Instagram Business Profile. Instagram Business Profiles are authenticated with the Facebook Page they are connected with, and it is likely that you are ...
How do I authenticate my Instagram Business Profile with a Facebook Page?
You're just a few steps away from accessing features like direct publishing, commenting, and creating hashtag search columns on Zoho Social: 1) Go to Settings, select Social Channels, and click Set up Business Profile, next to the Instagram icon. ...
How do I switch to Instagram's Business Profile?
If you have a Creator profile, here is how you can switch to Business on Social: 1. Switch account on the Instagram app to business by going to Instagram's Settings -> Account -> Switch to Business Account. Follow through with the set up and return ...
How is Instagram's Business Profile different from a Personal Profile?
New to Instagram's Business Profile? Read on to know the difference and follow what best suits you. Personal Profile You get to keep your profile private. The performance of your profile and posts depends completely on organic reach. You won't run ...
Why am I not able to see audience demographic and personal audience details for my Instagram channel?
Due to Instagram limitations, Instagram Business and Creator profiles with fewer than 100 followers would be unable to view the audience demographic, including age, gender, location, and language.
Is there any character limit for the text included in the Instagram first comment?
Yes, there is! The maximum number of characters that can be included as an IG first comment is 2,200.
Is IG first comment available for all plans of Zoho Social?
You can add a first comment to your Instagram post only if you are subscribed to Professional, Premium, Agency, and Agency Plus Plans. It is currently unavailable on the Standard Plan. To know more, head to our pricing page here.
How many hashtags can be included as an IG first comment?
You can include a maximum of 30 hashtags as your IG first comment.
Is adding IG first comment possible on the Android and iOS applications?
Including IG first comment as a feature on the Android and iOS applications isn't currently unavailable, but it is part of our product roadmap. Check out our community space for more updates on it.
Can I add or schedule a first comment for my Instagram posts?
Yes, you can predefine an Instagram first comment, for any Instagram post that you publish or schedule. Here's how you can go about it. 1. Click on the New Post button on your home screen. 2. Tap on the Add a comment with Instagram Post icon from the ...
What is the difference between Instagram creator and Business profiles?
On Instagram, a Creator Profile is a Professional account for Single-person brands (Personal Blogs, Artists, etc.) and Business Profile is a Professional account for businesses. We recommend that you connect a Business Account to Zoho Social. Learn ...
It is possible to connect an Instagram Creator account without linking it to a Facebook Page?
No, you would be unable to use Zoho Social while on an Instagram Creator Account without linking a Facebook page. Also, direct publishing is not supported for Creator Accounts, which means that you would have to manually publish to Instagram via push ...
I have a creator account, why can't I publish to Zoho Social?
Due to API restrictions Instagram Creator accounts cannot publish *directly* to Zoho Social. However you can publish with push notifications on your mobile. With a creator account, you can also see already published posts and view reports. To access ...
What are the different kinds of Instagram profiles I can connect to Zoho Social?
You can connect either of the two types of Instagram Professional accounts to Zoho Social— Business and Creator.However we recommend that you connect a Business Account to Zoho Social to access all capabilities.