if you've integrated your Zoho Social to your Zoho CRM account, you can go ahead and click on the +Add to CRM or automate the process by going to the Lead Generations tab in Setup.You can find the Add to CRM option in the Live Stream, Monitor tab ...
It is currently not possible to create Leads and Contacts through Page Likes using the Social-CRM integration. However, you can add the interactions such as Post Likes/Comments as Leads or Contacts to your CRM account.
You will only be able to see +Add to CRM and the Lead Generation tab if you are a Zoho CRM user and have integrated Zoho Social with Zoho CRM. You can learn more about Zoho CRM Integration with Zoho Social.
CRM Leads are Connections that have provided their contact information to you and have the potential to be converted into CRM Contacts. For example, you participate in a conference and collect information from people visiting your booth. These ...
The auto response feature is not currently available in Zoho Social. We allow you to customize your own messages/responses and engage personally with your audience from the Messages tab. This allows you to establish personal rapport and gain more ...
Absolutely, you can easily check the revenue generated by each lead you have added. To do this: 1. Click Reports and navigate to CRM on the right panel. 2. Head to the Revenue tab. You will find details of the revenue generated from the deals that ...