Configuration
How can I transfer my domain from Zoho Sites?
To transfer your domain to another hosting provider: Go to this link: https://mailadmin.zoho.com/cpanel/index.do Click Domains below the Control Panel menu on the left hand side. Click your domain. Click Send by email below Domain information. Use ...
Is it possible to buy domains from Zoho?
Yes, it is. You will first need to upgrade to one of our paid plans.Then you can purchase your preferred domain name through Zoho for just $10 per year. Your DNS settings will be configured automatically with the domain. Once your domain registration ...
Can I have more than one domain for a site?
Yes, you can have multiple domains for a site, but only one domain will be considered the primary domain. This means other domains will be redirected to your primary domain. To manage the domains of your website: Click Settings at the top of your ...
My domain is configured correctly. But Zoho Sites says it's not configured. What should I do?
Clear your browser's cache and try publishing your site again. If this doesn't work, try accessing your domain manager: Create a CNAME record with the host name set to www and point it to zhs.zohosites.com. Access the Domain, Web Redirection, ...
I have my own domain that I registered with another vendor. Can I use it with Zoho Sites?
Yes, domains purchased through other vendors can be used with Zoho Sites. If you are using a free site, you will need to subscribe to one of our paid plans. Then verify ownership of your domain. To do this: Log into the domain vendor's portal ...
What should I know before registering a domain name?
Your domain name should be unique and relevant to your business. Your domain name should be simple and catchy so your customers won't forget it. For more information, refer to this blog http://www.zoho.com/sites/blog/domain-names-big-deal.html
What are CNAME and A record?
The CNAME and A record are domain settings that direct users to your site whenever they access your domain name.
How do I point my domain to Zoho Sites?
Domain configuration might seem tricky at first as it involves a few technical procedures. Refer to this detailed document for complete information about domain mapping.
Can I enable SSL for my Zoho website?
Yes, you can enable SSL for your site. There are two options to do this:. Get a free SSL certificate from Let's Encrypt. Upload a SSL certificate that you already own. To access your SSL settings: Click Settings at the top of your builder. ...
How do I manage my domain purchased through Zoho?
Use the Domain Manager, the control center to access all your domain settings, such as MX records, A record, SPF record, CNAME etc. To access your domain manager: Log in to mail.zoho.com. Click Settings in the top right-hand corner. Click Control ...
Can I add social icons to my website and link them to my social media page?
Yes. You can add social icons to sites like: Facebook, LinkedIn, Twitter, Google+, Pinterest, YouTube, Flickr, etc. Click Settings at the top of your builder. Click Social Profiles below the Configure section. Enter the URL in the social profile ...
How do I delete or remove the primary domain name from a website?
It is not possible to remove or delete a primary domain name. You can convert the primary domain to secondary and then delete the secondary domain. To do this: Click Settings at the top of your builder. Click Domains below the Configure section. ...
My recently purchased domain is not working, why is this?
Give your new domain a few hours to start working. If your domain remains unresponsive for more than 24 hours, email us at support@zohosites.com.
When I try to register for a domain name, I see the following message: "Error: Payment failed due to mismatch of street address with door no. and zip code with your bank records". Why is this?
For security reasons, we use a very strict verification process. If this message appears, make sure that the address that you have entered matches your bank records. If the message persists, email us at support@zohosites.com and we will look into it.
How do I add a code to the header or footer of my Zoho website?
To add code to the header and footer sections on every page: Copy the code from a third-party provider. Click Settings at the top of your builder. Click Header and Footer Code below the General section. Paste the header code in the text box on the ...
Can I transfer my existing domain name to Zoho?
Zoho is a domain reseller, not a registrar, so it is not possible to transfer your domain name. However, you can map a domain name that you have already purchased to Zoho Sites. Read this link for more information.
Why do I get the message, "Error: This domain name has already been taken. Choose another", when trying to add my domain name to my site?
Check if this domain name has been added to any of your other sites. If the problem still persists, email us at support@zohosites.com.
How do I buy a domain name through Zoho Sites?
If you are using the free subdomain and would like to purchase your own domain: Click Settings at the top of your builder. Click Domains below the Configure section. Click Add Domain. Enter the domain name you wish to purchase. Click the link of ...
When I publish my site, I see message prompting me to configure my DNS, why is this?
Check if your site appears when you search for it in your browser. If not, access your domain manager and map your domain name by following the instructions in this document.
How do I renew my domain name registered through Zoho?
The domains set for auto renewal will be renewed each year using the card details you provided during registration. If you have opted for manual renewal, you will receive four email reminders in the 30 days before your renewal is due. When you ...
How do I access the DNS manager of a domain registered through Zoho?
Click this link to learn how to access your DNS manager. https://www.zoho.com/mail/help/adminconsole/domains.html#alink6
I have purchased a domain I no longer wish to use. Can I get a refund?
Sorry, we do not provide refunds for domain purchases.
My domain expired. Can I renew it?
You have a grace period of 12 days to renew your domain once it expires. If you haven't renewed your domain in this time, you will have a further 30 days to do so for a fee of $80. If your domain remains unclaimed after this period, it will return to ...
Can I purchase a domain once I have built my site?
Yes, you can purchase a domain at any time.
Can I make my root domain a primary domain?
Sorry, it is not possible to make your root domain your primary domain.
How do I map a domain name to Zoho Sites?
There are only two steps required to map a domain name to Zoho Sites: Forward the root domain name [example.com] to [www.example.com] (make sure you include the www). Create a CNAME Record with host name www and point it to zhs.zohosites.com. Note: ...