Zoho Desk | Social | Knowledge Base

Social
Working with the Revamped Social Module
Introduction Thanks to the promptness and directness it offers, social media is today one of the most prominent channels for delivering customer support. A strong presence in social media combined with high responsiveness in terms of customer support ...
Setting up the Revamped Social Module
Introduction The revamped Social module in Zoho Desk simplifies social media management and ensures better organization of your social accounts by introducing significant improvements. For starters, earlier, Facebook pages and Twitter handles used to ...

Social