Zoho Mail
MailMagnet - Overview
Zoho Mail Add-on helps you manage all of your customer correspondence within your Zoho CRM account and track the email conversations that you have with your customers. What are you missing then? Within Zoho CRM, you have an inbox full of important ...
Zoho Mail Add-on - Error Messages
The error messages you may view while configuring the Zoho Mail Add-on are: Mail Box (yourmailID) you have configured earlier is not reachable. Please select a new "Mail Box". One of the instances why this message will display is when you change ...
Managing Zoho Mail Add-on Users
The Zoho Mail Add-on helps you to manage all the customer correspondence within your Zoho CRM account. It helps you to keep track of all the email communication between the customers and the CRM users. In addition to this, as an administrator, you ...
Adding Details from Zoho Mail
Most of the customer interactions are through emails and so, Zoho Mail provides an easy way to collect the contact information and store it in your Zoho CRM account. When a prospective customer sends an email, you need not manually add the Lead ...
Sending and Receiving Mail
Get the sales context to your email communication by sending and receiving emails from right within Zoho CRM. With the Zoho Mail Add-on, you can send Emails to your Leads, Contacts and Deals modules. You need not switch to your email service to ...
Integrating Gmail with Zoho CRM
Zoho CRM allows you to retrieve your emails from Gmail within your CRM account. All you need to do is configure the POP settings and select you Gmail account as the mailbox. Follow the steps given below to integrate Gmail with Zoho CRM: Enable POP ...
Configuring POP Account
Set up email account via POP3 Zoho CRM lets you configure a Zoho Mail account or a third party email account via POP3. An important point to note here is that Zoho CRM uses Zoho Mail to get emails and display them within CRM. Therefore, whether you ...
Configuring IMAP Account
Cleanup Policy As part of our cleanup policy the IMAP sync will be paused in following cases: If the emails synced through IMAP are not opened for more than a month. If a user is inactive for more than 5 months. Following actions will be performed: ...