HIPAA
Does marking a field as PHI (Personal Health Information) automatically encrypt it?
No, marking a field as PHI only enables the system to identify that the values present in it contain personal health information of an individual. As an additional layer of security, these fields can be encrypted separately. While this isn't ...
How does Zoho manage personal health information fields to comply with HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA), which includes the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act), requires Covered Entities and Business ...
What kind of restrictions can be set for the PHI fields under HIPAA Compliance?
A total of 25 fields in each module can be marked as personal health data containing fields. Once marked, there are certain restrictions that can be set to prevent unauthorized access to the sensitive values present in the fields. Note: Lookup, ...
What kind of encryption is added to the PHI fields?
Fields that contain personal health information of individuals can be encrypted to prevent unauthorized access. Once encrypted, the fields are added with EAR. Encryption at Rest Refers to data that is encrypted when it is stored (not moving) — either ...
Where can I get the Business Associate Agreement template?
HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with its Business Associates. You can request our BAA template by sending an email to legal@zohocorp.com.
How do I configure HIPAA Compliance in my CRM account?
With more healthcare organizations using CRM to run their business smoothly and store customer information in a shared database, it is crucial that they can ensure the confidentiality of an individual's health information. In Zoho CRM, we provide ...
Does Zoho provide audit log as part of HIPAA compliance?
As a covered entity it is your responsibility and best practice to export logs periodically and preserve them for the required period. To facilitate this we allow you to export data as and when required using the Export Audit Log option. In Zoho CRM ...
Where can I see the personal health data records in CRM?
All the fields that are marked as containing personal health data will be listed in the record detail page. Under Data Privacy, in the Personal Data section, you can click the Health tab to view the fields that have personal health data. Read more ...
Where do I find the option to mark fields as personal health information?
In a module, there may be only a few fields that contain personal health details of a customer. For example, surgical history, symptoms, medication details, etc. Marking these fields as personal health details will help the system identify and ...
How does Zoho CRM help organizations be HIPAA Complaint?
At Zoho CRM, we allow organizations to be compliant with the HIPAA guidelines by providing the following options: Select modules that contain personal health data: All modules that contain protected health information must be selected. Both ...